Privacy Policy

At Masar AlShifa, we highly value your privacy and the confidentiality of your information. This privacy policy aims to clarify how we collect, use, and protect the data you provide through this website.

1. Information We Collect

When you use our website, we may collect the following information:

  • Full name and contact details (phone number, email address)

  • Name of the organization or entity you represent

  • Your address and geographic location (if necessary)

  • Details of material requests or inquiries

  • Files or attachments uploaded with orders

2. How We Use the Information

We use the collected data for the following purposes:

  • Processing purchase orders or inquiries

  • Communicating with customers regarding orders and offers

  • Improving the quality of our services and user experience

  • Sending updates or special offers (with prior consent)

3. Data Protection

We are committed to taking all appropriate technical and administrative measures to protect your personal data against:

  • Unauthorized access

  • Use, disclosure, alteration, or damage

4. Sharing Information

We do not sell, rent, or share your personal data with any third party except:

  • Government authorities if legally required

  • Trusted partners who assist in fulfilling orders or providing services (under strict confidentiality agreements)

5. Cookies

Our website may use cookies to enhance browsing experience and analyze site usage. You can disable cookies through your browser settings.

6. User Rights

You have the right to:

  • Request access to your personal data we hold

  • Request correction or deletion of your data

  • Withdraw your consent to data usage at any time

To exercise your rights or for privacy-related inquiries, please contact us at:
📧 masaralshefaaa@gmail.com

7. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page. Continued use of the website constitutes your acceptance of the updated policy.